fb77's Privacy Policy

fb77 is an online gaming and betting platform operated for users in Bangladesh. This Privacy Policy applies to the fb77 website, mobile application, and all related services. This document has been prepared in accordance with the applicable laws and data protection guidelines of Bangladesh.

By registering an account, logging in, or using any service on fb77, you are considered to have given your consent to this Privacy Policy. To fully understand the terms of using this platform, please also read our Terms and Conditions page, as the Privacy Policy and Terms and Conditions complement each other.

This policy applies only to fb77's own services. Third-party websites or payment gateways may have their own privacy policies, for which fb77 is not responsible.

fb77 collects and processes the following types of information:

2.1 Identity Information

• Full name and date of birth
• Mobile number and email address
• Username and password provided at account registration (stored in encrypted form)
• National ID card or passport number (if required for identity verification)

2.2 Financial Information

• bKash, Nagad, or Rocket account numbers (used for transactions)
• Bank account details (for bank transfers)
• Deposit and withdrawal transaction history

2.3 Technical Information

• IP address and device type
• Browser and operating system information
• Log data relating to session duration and browsing behaviour
• Geolocation information (approximate only, not precise GPS location)

2.4 Gaming Activity Information

• Betting and gaming history, records of wins and losses
• Bonus usage and wagering information
• VIP level and weekly cashback data

fb77 collects information in the following ways:

• Information provided directly: When you register an account, fill in a login form, contact the support team, or submit payment information.
• Automatically collected information: Technical information is automatically recorded through cookies, web beacons, and log files when you access the platform.
• Information received from third parties: Payment processing services (such as bKash, Nagad, and Rocket) provide the necessary information to confirm transactions.

fb77 uses the information it collects for the following purposes:

4.1 Service Operations

Information is essential for creating and managing your account, verifying identity, processing deposits and withdrawals, and distributing bonuses. This information is used to ensure the security of every transaction on the fb77 platform, starting from a minimum deposit of ৳500.

4.2 Security and Fraud Prevention

fb77 analyses user information to prevent fraud such as creating multiple accounts, account hacking, or bonus abuse. If any unusual activity is detected, appropriate steps are taken to protect the account.

4.3 Customer Support

When you contact fb77's 24/7 live chat or email support, account information and transaction history may need to be reviewed in order to properly understand and resolve your issue.

4.4 Service Improvement

By analysing users' gaming preferences and platform usage patterns, fb77 improves new games, payment features, and the VIP programme.

4.5 Legal Obligations

If it becomes necessary to disclose information under applicable law or by direction of an authority, fb77 will comply with that legal obligation.

fb77 does not sell or transfer your personal information to any third party for commercial purposes. However, information may be shared in the following limited cases:

• Payment processors: The necessary information is shared with the relevant financial institutions to complete transactions related to bKash, Nagad, Rocket, and bank transfers.
• Technology partners: Operational information may be shared with companies that provide technical support for running the platform, though they are also bound by confidentiality obligations.
• Law enforcement agencies: If it becomes necessary to provide information as part of a court order or legal process, this will be done.
• Game studios: Evolution, Pragmatic Play Live, and other game providers may collect session data on their own platforms.

Outside of these cases, fb77 never shares your personal information with third parties.

fb77 ensures the highest technical measures to protect user information. Every connection is secured through SSL (Secure Socket Layer) encryption, which prevents third-party access during data transfer.

6.1 Technical Security Measures

• All passwords are stored in hashed and encrypted form
• Financial information is kept on separate secure servers
• Regular security audits and vulnerability assessments are carried out
• Automated monitoring systems remain active to detect unauthorised access

6.2 Data Retention Period

Information is retained for as long as the account remains active. Even after an account is closed, certain information may be kept for a defined period to meet legal obligations and maintain records of financial transactions.

6.3 User Responsibilities

You are equally responsible for keeping your account secure. It is very important not to share your login details with anyone else, to use a strong password, and to notify fb77 immediately if you notice any suspicious activity.

The fb77 website uses cookies and similar technologies. Cookies are small data files stored in your browser that help remember your identity and preferences in future sessions.

7.1 Types of Cookies

• Essential cookies: Required to maintain login sessions and ensure security.
• Functional cookies: Used to remember language and display preferences.
• Analytics cookies: Used to understand which parts of the platform are used most, but do not identify individuals.

7.2 Cookie Controls

You can disable or delete cookies from your browser settings. However, disabling essential cookies may mean that some core fb77 services do not function properly.

fb77 strictly follows a 21+ age policy. Registration or participation in gaming activities by anyone under the age of 21 is strictly prohibited.

Date of birth is verified at the time of account registration, and additional proof of identity may be requested in any case of doubt. If an account is found to be registered in the name of a minor, it will be closed immediately and the associated funds will be withheld.

To build responsible gaming habits and avoid gaming-related problems, we strongly recommend reading the guidelines in our Responsible Gaming section.

Every user registered with fb77 has the following rights regarding their own information:

9.1 Right of Access

You may request a copy of the information fb77 holds about you at any time. This request must be sent to the support team by email.

9.2 Right to Correction

If your profile contains any incorrect or outdated information, you may request that it be corrected or updated.

9.3 Right to Close Account

You may request to close your fb77 account at any time. However, due to legal obligations, all information may not be deleted immediately.

9.4 Opting Out of Marketing Communications

If you do not wish to receive promotional emails or notifications from fb77, you can contact the support team to turn off that service. However, transaction-related and security notifications will always be sent.

fb77 reserves the right to amend this Privacy Policy as needed. In the event of changes, the date of the latest update will be shown at the top of this page. Users will be notified of significant changes by email or through the platform.

Continuing to use fb77 after any changes will be taken as your agreement to the revised policy. We therefore recommend checking this page regularly.

To learn more about fb77 and understand our operations and philosophy, read About Us. For common questions and answers, also check the FAQ section.

If you have any questions, concerns, or requests regarding the Privacy Policy, please contact the fb77 support team directly.

Our support team will try to respond to any privacy-related request as quickly as possible.