Frequently Asked Questions
Answers to fb77's most asked questions
From deposits and withdrawals to BPL betting, the mobile app and responsible gaming — every question you might have about fb77 is answered and organised on this page.
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Overview and how to use this page
This page is a detailed FAQ compiled for fb77. It covers five main topics — depositing money, making withdrawals, responsible gaming, mobile devices and technical issues, and betting on BPL and international matches. Every answer is written clearly in English and is based on specific information about the fb77 platform, so you can easily find what you are looking for. Use the table of contents below to jump directly to the section you need.
How to make a deposit
The minimum deposit at fb77 for any payment method is ৳500. No amount below this can be added, and this limit applies equally to bKash, Nagad, Rocket and bank transfer. At least ৳500 must be in your account before starting any slot game or table game at fb77 Casino.
After logging in to fb77, go to the deposit section and select bKash. Complete the bKash payment to the designated number, then enter the transaction ID in the form. Once the payment is verified, the balance will be added automatically. Remember, the bKash payment must always be made from a number registered in your own name.
fb77 currently supports four payment methods for deposits: bKash, Nagad, Rocket and bank transfer. For bank transfer, you can use major Bangladeshi banks such as Dutch-Bangla Bank, BRAC Bank or Islami Bank. The minimum amount for each method is ৳500.
Depositing with Nagad is just as straightforward as with bKash — log in to your fb77 account, go to the deposit section, select Nagad and complete the payment. You can deposit any amount starting from a minimum of ৳500. The same terms apply for both bKash and Nagad.
fb77 does not charge any service fee on deposits. However, your mobile banking provider (such as bKash or Nagad) may apply charges according to their own transaction policy. Contact their customer service directly to find out about those charges.
Withdrawal questions
Yes, fb77's withdrawal policy requires that funds be sent only to a mobile wallet or bank account registered in the player's own name. Withdrawals to a third party's account are not permitted. This rule is in place for security and anti-money-laundering purposes.
The minimum withdrawal amount at fb77 is ৳1,000. Withdrawal requests below this amount cannot be made. This limit applies equally to all withdrawal methods — bKash, Nagad, Rocket and bank transfer.
No, fb77's withdrawal process is active 24 hours a day, 7 days a week. Withdrawals made at night or on Fridays and Saturdays are generally processed within 1 hour. If there is a delay for any reason, contact live chat — it is also available 24/7.
Once a bKash withdrawal request at fb77 has been verified, the money generally arrives in your bKash account within 1 hour. The same timeframe applies for Nagad and Rocket. Providing accurate account details is important for faster processing.
Responsible gaming
Yes, fb77 allows players to set their own deposit limits. Daily, weekly or monthly limits can be set to keep spending under control. This feature is an important part of responsible gaming. Read the responsible gaming page for more details.
Casino and betting activities at fb77 are only for persons aged 21 or above. Age is verified during account registration, and anyone under 21 is asked to refrain from using the account. Full details can be found in the Terms and Conditions.
If you are experiencing any problem related to gambling or betting, contact fb77's 24/7 live chat — the team will assist you. You can also reach out to mental health support organisations in Bangladesh. Links to further information and resources are available on fb77's responsible gaming page.
fb77 allows players to temporarily close their account (cooling-off) or permanently deactivate it (self-exclusion). This option is for players who want to take a break for a period of time. Contact the support team to use this feature.
Any balance remaining in the account before self-exclusion is activated may be withdrawable according to the applicable rules. However, no new bonuses or promotions will be available during the exclusion period. Speak with the fb77 support team via live chat for specific details.
Device and technical issues
Both Android (APK) and iOS versions of fb77 are available. They must be obtained through fb77's official channels. Visit the fb77 App page to learn more about the app. Downloading from third-party sources is not safe.
On Android, open the fb77 site in Chrome, tap the menu (three dots) and select "Add to Home Screen". On iPhone, open it in Safari, tap the Share icon and choose "Add to Home Screen". This lets you open fb77 directly, just like an app.
Yes, the fb77 website is fully mobile-friendly. You can play slots, live casino and sports betting using any modern browser on Android or iPhone (Chrome, Firefox, Safari) without the app. Keep your browser updated for the best experience.
First, clear your browser's cache and cookies. In Chrome, go to Settings → Privacy and security → Clear browsing data. If the problem persists, restart the browser or try a different one. fb77 generally loads quickly on a stable internet connection.
BPL and international matches
A multi-bet lets you add selections from several matches into a single bet. Add each selection to the betslip on fb77 — the system will automatically show the combined odds. For example, if three matches have odds of 1.70, 1.80 and 1.90, the total odds are 5.81, meaning a ৳100 bet returns ৳581 if all win. However, if one selection loses, the entire bet is lost.
Yes, fb77 offers in-play or live betting. Odds update every moment while a match is in progress, giving you the opportunity to make new decisions as the situation develops. Live betting is especially popular during major cricket tournaments like BPL and the T20 World Cup. The cricket betting page has more details.
The most popular cricket betting markets at fb77 are Match Winner, Top Batsman, Total Runs (Over/Under) and Toss Winner. These markets attract the most bets in BPL and Bangladesh Tigers' international matches. Outright Winner markets are also available during ICC tournaments.
The simple way to read decimal odds: stake × odds = total return. For example, if Team B's odds are 1.75, a ৳500 bet returns ৳875 (profit of ৳375). If Team A wins, the full ৳500 is lost. Fractional and American formats are also available at fb77, but decimal is the most straightforward.
Yes, fb77 offers betting on the Bangladesh Premier League (BPL), Indian Premier League (IPL), T20 World Cup and other international tournaments. Betting on Bangladesh Tigers' matches is the most talked-about option among cricket fans in Bangladesh. The full list of markets is available on the fb77 Bet page.
Have more questions? Ask directly
If you can't find the answer to your question on this FAQ page, there is no need to worry. fb77's support team is ready to help in both Bengali and English, seven days a week, 24 hours a day. For any matter — deposit, withdrawal, bonus, account verification or technical issue — reach out via live chat or email.
24/7 Live Chat — click the chat icon from any page on the site
Email: [email protected]
You can write every message in Bengali — our team replies in Bengali. For urgent matters, live chat provides the fastest resolution.